Cookie Policy
Cookie Policy
Table of Contents
About This Policy
This Cookie Policy explains how Pro Staffing Group uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies set by the website owner are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website.
Why Do We Use Cookies?
We use cookies for several reasons:
Essential Cookies
These cookies are strictly necessary for our website to function properly. They enable you to:
- Navigate around our website
- Use essential features like secure areas and shopping baskets
- Access your account and maintain your login session
- Complete transactions and use our payroll services
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us:
- Count the number of visitors and see how they move around our website
- Identify which pages are most and least popular
- See how visitors navigate through our website
- Improve our website’s performance and user experience
Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced features. They enable us to:
- Remember your preferences and settings
- Provide personalised content and recommendations
- Remember your location for localised services
- Offer live chat and customer support features
Types of Cookies We Use
Session Cookies
These are temporary cookies that remain in your browser until you leave our website. They are essential for the proper functioning of our services.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help us recognise you when you return to our website.
Secure Cookies
These cookies are only transmitted over secure HTTPS connections to protect sensitive information.
Specific Cookies on Our Website
Essential Cookies
- PHPSESSID – Maintains your session while using our services (Session)
- csrf_token – Protects against cross-site request forgery attacks (Session)
- login_status – Remembers your login state (30 days)
Analytics Cookies
- _ga – Google Analytics, distinguishes unique users (2 years)
- _gid – Google Analytics, distinguishes unique users (24 hours)
- _gat – Google Analytics, throttles request rate (1 minute)
Functionality Cookies
- user_preferences – Stores your website preferences (1 year)
- language_setting – Remembers your language choice (1 year)
- accessibility_settings – Stores accessibility preferences (1 year)
Third-Party Cookies
Google Analytics
We use Google Analytics to understand how our website is used. Google Analytics sets cookies to help us analyse website traffic and usage patterns.
Social Media Platforms
If you share our content on social media, those platforms may set their own cookies.
Customer Support Tools
We use third-party tools for customer support that may set cookies to improve service delivery.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to:
- View what cookies are stored on your device
- Delete cookies from your device
- Block cookies from being set
- Set preferences for specific websites
Our Cookie Consent Tool
When you first visit our website, you’ll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences
- Access this Cookie Policy
Opt-Out Tools
You can opt out of certain third-party cookies:
- Google Analytics: Use the Google Analytics Opt-out Browser Add-on
- Advertising cookies: Visit the Digital Advertising Alliance opt-out page
Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- You may need to re-enter information more frequently
- Personalised features may not work
- Some pages may load more slowly
- You may see less relevant content and advertisements
Mobile Devices
Mobile devices may use different technologies similar to cookies, such as:
- Local storage
- Session storage
- Application data caches
- Device identifiers
The principles in this policy apply to these technologies as well.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our use of cookies
- New legal requirements
- Improvements to our website
- Changes in technology
When we make significant changes, we will notify you by:
- Updating the “Last Updated” date at the bottom of this policy
- Displaying a notice on our website
- Sending you an email notification (if you have an account with us)
Your Rights
Under data protection law, you have rights regarding cookies and personal data:
- Right to be informed about our use of cookies
- Right to access information about cookies we’ve set
- Right to object to certain types of cookies
- Right to withdraw consent for non-essential cookies
Contact Us
If you have questions about our use of cookies or this policy:
Data Protection Team
Email: privacy@pro-staffing.co.uk
Legal Basis
Our use of cookies is based on:
- Legitimate interests for essential and analytics cookies
- Your consent for marketing and non-essential cookies
- Legal obligations for certain security cookies
At Pro Staffing Group, we are committed to transparency about our use of cookies and respecting your privacy choices.