Terms & Conditions

Terms & Conditions

Table of Contents

Introduction

These Terms and Conditions govern your use of the Pro Staffing Group website and services. By accessing our website or using our services, you agree to be bound by these terms.

About Pro Staffing Group

Pro Staffing Group is a trading name of [Company Name], a company registered in England and Wales with company number [Number] and registered office at [Address].

Definitions

  • “We,” “us,” “our” refers to Pro Staffing Group
  • “You,” “your” refers to the user of our website or services
  • “Services” refers to our payroll processing and related services
  • “Website” refers to www.payrolleasy.co.uk and associated domains
  • “Agreement” refers to these Terms and Conditions

Use of Our Website

Permitted Use

  • Accessing information about our services
  • Requesting quotes and making enquiries
  • Managing your account (if you are a client)
  • Downloading resources and documentation

Prohibited Use

  • Any unlawful purpose or activity
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorised access to our systems
  • Interfering with the proper functioning of our website
  • Copying, reproducing, or distributing our content without permission

Our Services

Service Provision

  • Monthly and weekly payroll processing
  • HMRC submissions and compliance
  • Employee self-service portals
  • Reporting and analytics
  • HR support services

Service Availability

We aim to provide our services with maximum availability, but we cannot guarantee uninterrupted service. We may need to suspend services for:

  • Scheduled maintenance
  • Emergency repairs
  • System upgrades
  • Compliance with legal requirements

Service Standards

  • Process payroll accurately and on time
  • Maintain confidentiality of your data
  • Comply with all relevant legislation
  • Provide appropriate support and assistance

Client Responsibilities

Data Provision

  • Providing accurate and complete employee data
  • Notifying us promptly of any changes
  • Ensuring data is provided by agreed deadlines
  • Maintaining appropriate records

Compliance

  • Ensuring compliance with employment law
  • Obtaining necessary employee consents
  • Maintaining appropriate insurance coverage
  • Meeting your obligations as an employer

Payment

  • Paying our fees on time
  • Providing accurate billing information
  • Notifying us of any billing disputes promptly

Intellectual Property

Our Rights

  • Website content and design
  • Software and systems
  • Trademarks and logos
  • Documentation and materials

Your Rights

You retain ownership of your business data and employee information. We will not use your data except as necessary to provide our services.

Licence

  • Copying or reproducing our content
  • Reverse engineering our software
  • Creating derivative works
  • Commercial use of our intellectual property

Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with:

  • General Data Protection Regulation (GDPR)
  • UK Data Protection Act 2018
  • Privacy and Electronic Communications Regulations

For full details, please see our Privacy Policy and Data Protection Policy.

Confidentiality

We will maintain strict confidentiality regarding:

  • Your business information
  • Employee data and payroll information
  • Commercial arrangements
  • Any information marked as confidential

We will only disclose information where:

  • Required by law
  • Necessary for service provision
  • You have given explicit consent
  • Required for legal proceedings

Limitation of Liability

Our Liability

  • We exclude liability for indirect or consequential losses
  • Our total liability is limited to the fees paid in the 12 months prior to the claim
  • We do not exclude liability for death, personal injury, or fraud

Your Liability

  • Ensuring accuracy of data provided
  • Compliance with employment law
  • Any losses arising from your breach of these terms
  • Costs arising from incorrect information provided

Indemnity

  • Your breach of these terms
  • Your violation of any law or regulation
  • Infringement of third-party rights
  • Inaccurate or incomplete information provided

Termination

Termination by You

You may terminate our services by giving [notice period] written notice.

Termination by Us

  • You breach these terms
  • You fail to pay fees when due
  • You become insolvent
  • We are required to do so by law

Effect of Termination

  • You must pay all outstanding fees
  • We will return your data in an agreed format
  • Our obligations regarding confidentiality continue
  • These terms continue to apply where relevant

Force Majeure

  • Natural disasters
  • Government actions
  • Industrial disputes
  • Technical failures
  • Pandemic or health emergencies

Governing Law

These terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.

Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by:

  • Email notification (for clients)
  • Notice on our website
  • Updated terms with new effective date

Severability

If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between us.

Contact Information

For questions about these terms:

Legal Department
Email: legal@pro-staffing.co.uk

Complaints

If you have a complaint about our services, please contact our Customer Service team. We are committed to resolving complaints fairly and promptly.